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Privacy Policy

At AiSkillUp, we take your privacy seriously. Please review this Privacy Policy to understand how we handle your personal data. By using or accessing our Services in any way, you agree to the practices and policies described here, and you consent to the collection, use, and sharing of your information as outlined in this Privacy Policy.
Your use of AiSkillUp's Services is also subject to our Terms of Use, which incorporates this Privacy Policy. Any terms used but not defined in this Policy have the meanings given to them in our Terms of Use.

What This Privacy Policy Covers

This Privacy Policy explains how we handle Personal Data collected when you use our Services. "Personal Data" refers to information that can identify an individual, including data categorized as “personally identifiable information” or “personal information” under applicable privacy laws. This Policy does not apply to the practices of companies we do not own or control, or to individuals we do not manage.

Personal Data

We use cookies for the following purposes:

  • When you create an account or use our Services.
  • When you submit information in free-form text boxes, surveys, or questionnaires.
  • When you contact us via email or other methods.

Personal Data Collected Automatically:

  • Through cookies and similar tracking tools.
  • Location data, if you use a location-enabled browser.
  • Data from applications you download or install from us.

Personal Data from Third Parties:

  • Social Networks: If you log in using social media credentials, information from those accounts may be shared with us.
  • Teachers: If you take a class through AiSkillUp, your teacher may share information with us
  • Organizations: If an employer or organization arranges for your use of the Services, information may be shared with us by that organization.

Our Purposes for Collecting Personal Data

We use your Personal Data for the following purposes:

Providing, Customizing, and Improving Services:

  • Managing your account and user profiles.
  • Processing orders, billing, and transactions.
  • Offering support, improving the Services, and developing new features.
  • Personalizing content and communications based on your preferences.
  • Preventing fraud, ensuring security, and debugging.

Communicating with You:

  • Responding to inquiries or requests.
  • Sending you updates about AiSkillUp or the Services based on your preferences.

Legal Compliance and Enforcement:

  • Fulfilling legal obligations, such as complying with applicable laws or court orders.
  • Protecting the rights, property, or safety of you, AiSkillUp, or others.
  • Enforcing agreements and resolving disputes.

We will not collect additional categories of Personal Data or use the data collected for materially different, unrelated, or incompatible purposes without prior notice.

How We Share Your Personal Data

We disclose your Personal Data to the following categories of service providers and other third parties. Depending on applicable state laws, some of these disclosures may qualify as a “sale” of your Personal Data.

Service Providers:

  • These partners help us deliver Services and perform business operations: Hosting, technology, and communication providers.
  • Customer support vendors.
  • Teachers and course content providers.
  • Payment Processors: Our payment partner, Stripe, collects payment information to process transactions. For more information, refer to Stripe's privacy policy.

Advertising Partners:

  • These partners help us market AiSkillUp and show you relevant offers: Ad networks.

Analytics Partners:

  • These partners provide insights into how users interact with our Services: Companies that track referral sources and user interactions with the Services.

Authorized Third Parties:

  • Third parties you choose to interact with through the Services, such as teachers.
  • Social media platforms.
  • Other users, where applicable.

Legal Obligations

We may share your Personal Data with third parties to fulfill the purposes outlined in these Policy.

Business Transfers

If AiSkillUp undergoes a merger, acquisition, bankruptcy, or any other business transaction where a third party takes control of our business (in whole or part), your Personal Data may be transferred to that third party. In such cases, we will make reasonable efforts to notify you before your information is subject to new privacy and security policies.

Data That Is Not Personal Data

We may create aggregated, de-identified, or anonymized data from the Personal Data we collect by removing information that can identify you personally. This non-personal data may be used and shared with third parties for lawful business purposes, such as analyzing and improving our Services or promoting our business, without identifying you.

Tracking Tools, Advertising, and Opt-Out

Our Services use cookies and similar technologies (collectively, “Cookies”) like pixel tags, web beacons, clear GIFs, and JavaScript to:

  • Recognize your web browser
  • Understand how and when you use our Services
  • Analyze trends and learn about our user base
  • Operate and improve our Services

Types of Cookies We Use:

Essential Cookies:
Required to provide features or services you’ve requested, such as secure logins. Disabling these may make certain features unavailable.

Functional Cookies:
Remember your choices and settings, like language preferences, to personalize your experience.

Performance/Analytical Cookies:
Help us understand how visitors use our Services by collecting information on visitor numbers, pages viewed, and time spent. They also help measure the effectiveness of our advertising campaigns. For example, Google Analytics uses cookies under its Terms of Use and Privacy Policy. You can opt out of Google’s use of cookies by visiting the Google Advertising Opt-Out page or installing the Google Analytics Opt-out Browser Add-on.

Performance/Analytical Cookies:
Help us understand how visitors use our Services by collecting information on visitor numbers, pages viewed, and time spent. They also help measure the effectiveness of our advertising campaigns. For example, Google Analytics uses cookies under its Terms of Use and Privacy Policy. You can opt out of Google’s use of cookies by visiting the Google Advertising Opt-Out page or installing the Google Analytics Opt-out Browser Add-on.

Managing Cookies:
You can control cookies through your browser settings, which allow you to:

  • Disable the Cookie feature
  • Decide on the acceptance of each new Cookie
  • Delete existing Cookies

Please note that disabling cookies may require you to adjust some preferences manually each time you visit our website and may affect the functionality of our Services.

Data Security and Retention

Security Measures:

We implement appropriate physical, technical, organizational, and administrative measures to protect your Personal Data from unauthorized access, use, or disclosure. To help protect your data:

  • Choose a strong password and keep it secure
  • Limit access to your devices and browsers
  • Log out after accessing your account

However, no method of data transmission over the internet or data storage is entirely secure.

Data Retention:

We retain your Personal Data as long as you have an active account with us or as needed to provide our Services. In some cases, we may retain data longer to comply with legal obligations, resolve disputes, enforce agreements, or as permitted by law. Non-personal data may be retained in an aggregated or anonymized form.

Personal Data of Children

We do not knowingly collect or solicit Personal Data from children under 16 years of age. If you are under 16, please do not register for or use our Services or send us any Personal Data. If we discover that we have collected Personal Data from a child under 16, we will delete it promptly. If you believe a child under 16 has provided us with Personal Data, please contact us at [email protected].

Definitions:

Personal Data: Information that can identify an individual.
Processing: Actions performed on data, such as collection, use, storage, and disclosure.

AiSkillUp is the data controller for your Personal Data processed in connection with the Services. If there are conflicts between this section and other parts of the Privacy Policy, the more protective policy will prevail.

If you have questions about this section or its applicability, contact us at [email protected]. Note that we may also process Personal Data of our customers’ end users or employees as a data processor. In such cases, contact the data controller to address your rights.

We will only process your Personal Data if we have a lawful basis, such as your consent, the necessity for a contract, or our legitimate interests

Processing of Personal Data

a. Contractual Necessity:

We process certain categories of Personal Data as a matter of “contractual necessity,” meaning this data is required for us to perform under our Terms of Use, enabling us to provide the Services. If you do not provide this Personal Data, you may not be able to use some or all parts of the Services that depend on it.

b. Legitimate Interest:

We process certain Personal Data when we believe it supports the legitimate interests of AiSkillUp or third parties. Examples include:

  • Providing, customizing, and improving the Services
  • Marketing our Services
  • Communicating with you
  • Fulfilling legal requirements and enforcing terms
  • Completing corporate transactions

Additionally, we may de-identify or anonymize Personal Data for legitimate business purposes.

c. Consent:

In some instances, we process Personal Data based on your explicit consent, which is provided at the point of data collection. When we rely on consent, it will be clearly indicated at the time of collection.

d. Other Processing Grounds:

We may also process your Personal Data to comply with legal obligations, protect vital interests, or if necessary for a task in the public interest.

For any inquiries or to submit a request, please contact us at [email protected]. While we aim to comply with all legitimate requests, there may be circumstances in which we are unable to fully accommodate your request, such as when it conflicts with others' rights or legal obligations. In these cases, we will still respond and inform you of our decision. Additional information may be required to verify your identity and the nature of your request.

  • a. Access: You may request details about the Personal Data we hold about you, including a copy of the data. You can also access certain Personal Data by logging into your account.
  • b. Rectification: If you believe the Personal Data we hold is incorrect or incomplete, you may request that we update or correct it. Some information can also be updated directly through your account.
  • c. Erasure: You may request the deletion of some or all of your Personal Data from our systems.
  • d. Withdrawal of Consent: If we process your Personal Data based on your consent, you can withdraw this consent at any time. However, withdrawing consent may limit your ability to use certain aspects of the Services that require this data.
  • e. Portability: You can request a copy of your Personal Data in a machine-readable format, or ask us to transmit it to another controller, where technically feasible.
  • f. Objection: You may object to the further use or disclosure of your Personal Data, such as for direct marketing.
  • g. Restriction of Processing: You may request that we restrict the processing of your Personal Data in certain situations.
  • h. Right to File Complaint: If you have concerns about AiSkillUp's handling of your Personal Data, you have the right to lodge a complaint with the supervisory authority in your country.

Transfers of Personal Data

AiSkillUp's Services are hosted and operated in aiskillup.net. If you reside outside the aiskillup.net., be aware that the aiskillup.net may have different privacy laws than your home country. By using our Services, you consent to the transfer, storage, and processing of your Personal Data in the aiskillup.net or other countries. These transfers are governed by one of the following safeguards:

Changes to this Privacy Policy

We are continually improving our Services, and as a result, we may need to update this Privacy Policy from time to time. When we make changes, we will notify you by posting a notice on the AiSkillUp website, sending you an email, or using other reasonable means. Even if you have opted out of legal notice emails, you remain responsible for reviewing these notices and understanding the updates. If you continue to use the Services after changes to the Privacy Policy are posted, it indicates your agreement with the updates. The use of any information we collect is subject to the Privacy Policy in effect at the time it is collected.

Contact Information

For any questions or comments regarding this Privacy Policy, the collection and use of your Personal Data, or your rights, please feel free to contact us at [email protected].